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Privacy Policy – GSM PRO
Last Updated: October 15, 2026
At GSM PRO, accessible through our website, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or use our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website or place an order with GSM PRO, we may collect the following information:
Personal Information: Your name, phone number, email address, billing address, and delivery address.
Order Information: Details of products purchased, order history, and delivery preferences.
Payment Information: Payment status and transaction references provided by payment service providers.
Technical Information: IP address, browser type, device information, and website usage data, where available.
Customer Communications: Information you provide when contacting us for inquiries, support, returns, refunds, or warranty services.
2. How We Use Your Information
We use the information collected for the following purposes:
To process, confirm, and deliver your orders.
To communicate with you regarding purchases, payments, and deliveries.
To provide customer service and technical support.
To manage returns, refunds, exchanges, and warranty claims.
To improve our website, products, and services.
To prevent fraudulent transactions and protect our business and customers.
To send promotional messages and special offers where permitted by law or with your consent.
To comply with applicable laws and legal obligations.
3. Sharing Your Information
GSM PRO does not sell your personal information to third parties.
We may share relevant information with trusted third parties when necessary to provide our services, including:
Delivery and courier companies.
Payment gateways and payment service providers.
Website hosting and e-commerce platform providers.
Customer support and technical service providers.
Government authorities or law enforcement agencies when required by law.
These parties may process information according to their own privacy policies and applicable legal requirements.
4. Payment Security
Payments made through our website may be processed by third-party payment service providers. Your payment information may be handled directly by those providers under their respective security policies. GSM PRO does not intentionally store complete payment card details.
Customers should use authorized payment methods and avoid sharing confidential payment credentials with anyone.
5. Cookies and Tracking Technologies
Our website or its service providers may use cookies and similar technologies to improve website performance, remember preferences, understand visitor activity, and enhance your browsing experience.
You can manage or disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
6. Data Security
We take reasonable measures to protect your personal information against unauthorized access, loss, misuse, alteration, and disclosure.
Although we work to protect your information, no method of electronic transmission or data storage can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, complete transactions, provide customer support, resolve disputes, and meet applicable legal and accounting requirements.
When information is no longer required, we will take reasonable steps to delete it or securely dispose of it, subject to applicable laws.
8. Your Privacy Rights
Subject to applicable law, you may have the right to:
Request access to your personal information.
Request correction of inaccurate information.
Request deletion of your personal information where legally permitted.
Withdraw consent for promotional communications.
Ask questions about how your information is collected and used.
To exercise these rights, please contact us using the contact details provided below.
9. Third-Party Websites and Services
Our website may contain links to third-party websites or services, including payment gateways, delivery providers, and social media platforms. GSM PRO is not responsible for the privacy practices or content of external websites.
We encourage you to review the privacy policies of third-party services before providing them with your personal information.
10. Children’s Privacy
Our website is not intended to encourage children to provide personal information without appropriate authorization where required by law. If we become aware that personal information has been collected inappropriately from a child, we will take reasonable steps to address the situation in accordance with applicable law.
11. Marketing Communications
GSM PRO may send information about products, services, offers, or promotions where permitted by law or with your consent.
You may opt out of promotional communications at any time by following the unsubscribe instructions, where available, or by contacting us directly. Transactional messages related to orders and deliveries may still be sent when necessary.
12. Changes to This Privacy Policy
GSM PRO may update this Privacy Policy from time to time to reflect changes in our business practices, website features, or legal requirements.
Any revised policy will be published on this page with an updated “Last Updated” date. We encourage you to review this page periodically.
13. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Business Name: GSM PRO
Business Location: Butwal, Nepal
Email: [email protected]
Phone / WhatsApp: +977 9866845660
GSM PRO is committed to respecting your privacy and handling your personal information responsibly while providing reliable products and services.
GSM PRO – Genuine Products • Expert Repair • Trusted Service